Recall Summary
Name of Product: NRS water sports helmets
Hazard: The rivets holding the chin strap to the helmet can fail and cause the helmet to fall off in an incident, posing a risk of head injury.
Remedy: Refund, replace. Consumers should immediately stop using the recalled helmets and return them to the place where purchased or NRS for a free replacement helmet or a full refund.
Consumer Contact: NRS at (800) 635-5202 from 6 a.m. to 6 p.m. PT Monday through Friday, Saturdays from 7 a.m. to 3 p.m. PT and Sundays from 9 a.m. to 3 p.m. PT, email service@nrs.com, or online at www.nrs.com and click on “Voluntary Recall” for more information.
Description: This recall involves NRS “Chaos Side Cut” helmets used for water sports, including rafting, kayaking, stand-up paddling and canoeing. The helmet’s hard shell is yellow. “NRS” is printed on the front and back of the helmet. The recalled helmets have a black “Boa” dial-fit retention harness inside at the back of the helmet. “Boa” is printed on the dial. “Chaos” and PO#39225 are printed on a white sticker inside of the helmet. Helmets with an “Inspected” sticker inside the shell under the Boa dial are not included in this recall.
Incidents/Injuries: NRS has received four reports of the helmet’s rivets failing. No injuries have been reported.
Sold at: Collinsville Canoe & Kayak Store, NRS, Outdoorplay, REI and other paddlesports equipment stores nationwide and online at nrs.com and aire.com from April 2014 through July 2014 for about $60.
Units: About 3,300
