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Capital One closing its Southold branch

Capital One's Southold branch will be closing in mid-November. Photo: Katharine Schroeder

Capital One will close its Main Road, Southold branch in mid-November, a company representative said today.

Capital One is also closing its downtown Riverhead and Shelter Island branches, company spokesperson Amanda Landers said.

“We began notifying customers this week,” Landers said in email response to an inquiry about rumored branch closings.

“The decision to close these branches was difficult and one that our bank leaders did not take lightly,” she wrote.

“As Capital One continues to evolve and optimize our branch network in response to changing customer preferences and to ensure we’re operating as efficiently and effectively as possible, decisions are made to open, renovate, and in some instances, close or relocate branches,” Landers said. “We regularly review our entire network.”

Capital One is about to open a new branch in on Main Road in Mattituck, consolidating two existing locations in Mattituck.

The Southold branch was originally the home of Southold Savings Bank, which was acquired by North Fork Bank in 1988. The Virginia-based Capital One acquired North Fork Bank in 2008.

A second Capital One branch on Route 58 is not affected by the current round of closures.

Landers said the bank has been “encouraging customers to give us a call or stop by before their branch closes” to ask questions. “We can show them the available options to bank at any time with Capital One through online and mobile banking services.

“There will be no changes to customers’ accounts or their account numbers,” Landers said in the email. Customers can visit any Capital One branch and receive the same level of account access and service…we’re working hard to make this transition as smooth as possible,” she wrote.

Denise Civiletti
Denise is a veteran local reporter and editor, an attorney and former Riverhead Town councilwoman. Her work has been recognized with numerous awards, including a “writer of the year” award from the N.Y. Press Association in 2015. She is a founder, owner and co-publisher of this website.